Reference

Privacy Policy for your Indonesia account

Q: Can I ask net 33 to delete my account data?

Yes, you can ask through live chat or privacy@net33.xyz. Some records may remain for security, payment matching or dispute handling when the law or account safety requires retention.

Live Football Odds, Gonzo's Quest and QRIS wallet checks all create account records, and this Privacy Policy explains how we collect, use and protect those records at net…

DANA recordsOVO security checksGoPay account logsQRIS receipts

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Data use across DANA and QRIS

net 33 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy record starts before the first wallet action. When you create an account, we ask for details needed to run the account, confirm access, process DANA, OVO, GoPay or QRIS activity and keep transaction history tied to your profile. Access depends on local law, and

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we apply this policy to accounts used where local law permits. We collect device data such as browser type, IP range, login time and security events so we can spot unusual access. We do not sell your personal data. We may pass limited data to payment
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processors, security tools, support staff and service vendors that help us run the account, answer your privacy request or meet record-keeping duties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy contacts during WIB service hours

Privacy requests should reach a channel that can match your account without exposing extra data.

Live chat Use live chat from Account > Help between 09:00 and 01:00 WIB. We ask short account checks before discussing privacy records, payment receipts or device login history tied to your profile.

Privacy email Send formal requests to [email protected] with your username and registered phone number. We answer from the same support queue, then may ask for an account code before changing or releasing data.

Help page Open the Help page after logging in if you need to change contact details, close old device access or ask why a privacy record is retained after a QRIS payment.

ACCOUNT CARE

How we protect your account data

A privacy policy is useful only when it matches daily account handling. We limit staff access by role, log changes to payment and profile fields, and keep security checks separate from promo…

Account fields

We collect the details you enter during account setup, including username, phone number, email and profile changes. These fields help us confirm access, respond to privacy requests and reduce mistaken account matches.

Payment records

DANA, OVO, GoPay and QRIS actions create transaction references, timestamps and status records. We keep those records to match wallet events, check withdrawal requests and answer questions about payment history.

Cookie controls

Cookies keep your session active and help us detect repeated failed logins. On Android Chrome, you can check Settings > Site settings > Cookies if you want to manage browser storage.

Device access

Account > Security > Devices shows recent login sessions where available. If a phone is lost or shared, contact us so we can close old sessions after account checks.

Game session logs

Live Football Odds, Crash Games and Bingo sessions create technical logs such as time, game category and account action. We use those logs for account history, support checks and security tracing.

Retention requests

You can ask us to correct or remove eligible personal data. Some payment, security and dispute records may stay for a limited period when required for account safety or local duties.

Privacy questions before you join

Before you open an account, you should know what data enters our systems and how to ask about it later. These answers focus on account privacy, payment records, cookies, security logs and contact steps for Indonesia. If your request is specific, use live chat for a quick path or email for written handling.

We collect the account details you submit, such as username, phone number, email and profile updates. We also record login time, device signals and payment references linked to DANA, OVO, GoPay or QRIS activity.

No. Your wallet PIN and one-time password stay with the payment provider. We receive transaction status, reference numbers and timestamps so your account balance and payment history can be checked.

Go to Account > Profile and choose the edit option. For sensitive changes, we may ask for a code, recent payment reference or support chat confirmation before updating your contact data.

Yes, you can ask through live chat or [email protected]. Some records may remain for security, payment matching or dispute handling when the law or account safety requires retention.

We use cookies for login sessions, language choice, security checks and device recognition. You can manage them in your browser settings, but blocking all cookies may affect account access.

Only staff and service vendors who need the data for support, payment checks, security handling or service operations can access it. We keep access limited and tied to account tasks.

Live chat can confirm the request path during 09:00 to 01:00 WIB. Email requests may take longer because we check account ownership before sending, correcting or removing personal data.

Privacy Policy for your Indonesia account

Privacy contacts during WIB service hours

How we protect your account data

Account fields

Payment records

Cookie controls

Device access

Game session logs

Retention requests

Privacy questions before you join

01 What personal data does net 33 collect when I open an account?

02 Does net 33 store my DANA, OVO, GoPay or QRIS PIN?

03 How can I change my phone number or email?

04 Can I ask net 33 to delete my account data?

05 What cookies does the site use?

06 Who can see my account privacy records?

07 How fast will net 33 answer a privacy request?

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